At Lagos ProCare Residentia, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in relation to our home care services.

1. Information We Collect

We may collect the following types of personal information from you:

Name

Email address

Phone number

Physical address

Medical or health-related information (if required for care services)

Emergency contact information

Any information you voluntarily submit through our forms or direct communication

2. How We Use Your Information

We use your information to:

Provide and manage home care services
Schedule appointments and consultations
Respond to inquiries and customer service requests
Process job applications from prospective employees
Communicate important updates about our services
Improve the user experience on our website

We do not sell, rent, or share your personal data with third-party marketers.

3. Job Applicant and Employee Information

If you apply for a position through our Careers page, we may collect your:

Resume and work history

Certifications and qualifications

References and background information

This information is used solely for hiring purposes and will be kept confidential.

4. Client Health Information

As a home care provider, we may receive sensitive health-related information to provide the appropriate level of care. We strictly follow HIPAA (Health Insurance Portability and Accountability Act) guidelines and all applicable state regulations to ensure client confidentiality and secure handling of medical information.

5. Cookies and Website Analytics

We may use cookies and tracking tools to analyze website traffic and improve site functionality. These do not collect personally identifiable information unless you voluntarily provide it. You can choose to disable cookies through your browser settings.

6. Data Security

We take your data protection seriously. Our website uses encryption and secure servers to help prevent unauthorized access, disclosure, or loss of your information.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy policies or practices. We encourage you to read their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

Request access to your personal data

Correct or update your information

Withdraw consent or request deletion of your data (where applicable)

Opt-out of marketing communications

To exercise any of these rights, please contact us at:

Alex Cepeda
Alex@viviendaproperties.com
956-961-1907